Description of job: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.
Also known as: Insurance Broker, Insurance Sales Agent, Underwriting Sales Representative, Account Executive, Agent, Customer Service Representative (CSR), District Sales Coordinator, Sales Agent, Sales Representative
Related Careers: Insurance Underwriters, Sales Managers
Sources: Minnesota CAREERwise & CareerOneStop
Typical Work Tasks
People who work in this career often:
- Develop professional relationships or networks.
- Gather customer or product information to determine customer needs.
- Customize financial products or services to meet customer needs.
- Sell products or services.
- Calculate costs of goods or services.
- Review accuracy of sales or other transactions.
- Process sales or other transactions.
- Take product orders from customers.
- Attend events to develop professional knowledge.
- Study product information to acquire professional knowledge.
Typical Working Conditions
- Having telephone conversations.
- Using e-mail.
- Dealing with external customers.
- Frequent decision-making.
- The importance of being accurate or exact.
- Sitting.
- Meeting strict deadlines.
- Working indoors in environmentally controlled conditions.
- High levels of competition.
Tools & Technology used by Insurance Sales Agents
Source: Minnesota CAREERwise
Most Important Skills for Insurance Sales Agents
- Listening—Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading—Understanding written sentences and paragraphs in work related documents.
- Speaking—Talking to others to convey information effectively.
- Persuading Others—Persuading others to change their minds or behavior.
- Thinking Critically—Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Writing—Communicating effectively in writing as appropriate for the needs of the audience.
- Helping Others—Actively looking for ways to help people.
- Learning New Things—Understanding the implications of new information for both current and future problem-solving and decision-making.
- Negotiating—Bringing others together and trying to reconcile differences.
- Making Decisions—Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Most Important Knowledge Areas for Insurance Sales Agents
- Customer and Personal Service—Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Sales and Marketing—Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Education and Training—Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language—Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics—Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Administration and Management—Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Computers and Electronics—Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Clerical—Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Economics and Accounting—Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Law and Government—Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Interests
Different careers may be a good fit for your personality or interests. This career is:
- Enterprising—Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional—Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Source: Minnesota CAREERwise
Wages Per Hour For Insurance Sales Agents (MN) | ||
Low$23.73 |
Median$30.34 |
High$47.32 |
Low indicates 25% of workers earn less and 75% earn more. Median indicates 50% of workers earn less and 50% earn more. High indicates 75% of workers earn less and 25% earn more.
Demand
This career is seeing high growth compared to other careers. There will be a need for about 10,690 new Insurance Sales Agents to meet market demand between 2018-2028. This includes the demand due to replacement (workers leaving the occupation or retiring) as well as growth.
Source: Minnesota CAREERwise
This career requires at least at least a high school degee, but many professionals have an Associates or Bachelors degree. This career does require a license.
View the local post-secondary education options from our partners: Central Lakes College & MSTATE.
Helpful High School Courses
Examples of helpful classes that help you prepare for this career:
- Accounting
- Algebra I and II
- Business Law
- Business Management
- Composition
- Economics
- International Business
- Marketing
- Office Procedures
- Public Speaking
- Statistics
- e-Commerce
Source: Minnesota CAREERwise
Videos
What Insurance Agents do (Career Watch)